top of page

FREQUENTLY ASKED QUESTIONS

Welcome to the Hickory Hills Property Owner's Association Help Center — your number one source for all the answers you seek about our community. At Hickory Hills Property Owner's Association, our community members mean the world to us, and we go the extra mile to assist you in any way possible. Check out the answers to previously asked questions, and get in touch directly if you can’t find what you need.

WHAT ARE THE RULES OF THE COMMUNITY?

The governing documents of the community are as follows:

Uniformed Planned Community Act 68 pa.c.s

HHPOA Covenants

HHPOA By-Laws

HHPOA Rules and Regulations

These documents can be found in the Governing Documents section.

***

I DIDN'T GET MY BILL ... NOW WHAT?

Annual assessments of "dues" were mailed out on March 15th, 2024. If you have not received a mailed invoice and portal log in information, please email office@hhpoa940.org. An invoice and portal log in instructions will be emailed to you. We will not be sending duplicate invoices via regular mail.

 

***

WHAT ARE THE ASSESSMENTS; WHEN ARE THEY DUE, AND HOW DO I PAY THEM?

Yearly dues, referred to as "annual assessments," are mandatory for maintaining membership in good standing within the community. This status is necessary to access the amenities offered by the community. These dues are the financial backbone that keeps the community operational, funding essential maintenance tasks such as road upkeep and amenity maintenance.

 Dues are due to be paid by May 1st yearly unless otherwise billed.

Dues for an improved lot are currently $775.00 a year.

Dues for an unimproved lot are currently $387.50 a year.

Dues for a Rental Property are $1,275.00 a year

Dues can be paid by mail, or in person; by check, or money order.

***

HOW CAN I GET THE 5% DISCOUNT?

To avail of the 5% discount ensure that payment reaches the office by April 15th, 2024, through checks, money orders, or cashier’s checks. Please note that cash payments will not be accepted. Additionally, rental properties and credit card payments are not eligible for the 5% discount.

***

HOW CAN I CREATE MY HHPOA ACCOUNT?

When the bills are sent out, instructions and a code will be provided to register your account. Through this account, you'll have the opportunity to set your communication preferences and register your vehicle.

***

CAN I PAY VIA CREDIT CARD?

Certainly! Send an email to: ccpay@hhpoa940.org. The email must include Name, Property or Properties, Invoice Number for each property to be paid for and Telephone Number.  Within 24 hours, an invoice with a link will be emailed to you. Click on the link in the invoice to be directed to the payment portal. If paying for multiple properties, an invoice link will be provided for each property - they cannot be paid together since the payment information will be uploaded to QuickBooks.  You will receive a confirmation email once the payment is completed. Please note that if paying by credit card, the discount does not apply and a 5% convenience fee will be added to the dues invoice in the total due.

***

WHAT IS A RESALE CERTIFICATE; HOW DO I OBTAIN ONE?

A resale certificate is required when selling a property within Hickory Hills Property Owners Association.  This document provides the Title Company and Buyer with information regarding any outstanding balances owed to the HOA. The Resale Certificate also contains the right of first refusal.

A Resale certificate can be obtained by completing and submitting the request form, which is available in the  HHPOA FORMS section, and the certificate fee of $250.00.  Be sure to complete the form entirely.

***

CAN I RENT THE CLUBHOUSE AND HAVE A PARTY?

Certainly! In the Docs/Forms section, you'll locate the Clubhouse Rental Agreement. To reserve the clubhouse for private family events, a $100 rental fee and a $50 deposit are required. Additionally, you must provide proof of insurance for the event.

***

HOW CAN I GET MY CAR REGISTERED IN HHPOA?

Owners can obtain member stickers at the office by following these steps: First, visit the office in person during office hours (https://www.hickoryhills940.com/hours) and present your Government-issued ID for identity verification. Next, provide your car registration, which is registered in your name. Upon confirmation, we will register you in our system and issue your sticker(s).

bottom of page